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| Best Practices: Wisdom in the Work Place |
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| Building effective work relationships with a variety of people in a team
situation is necessary to get work done today. There are times, however,
when relationships between facilitators and team members can become strained
due to competing work demands, unforeseen changes, or confusion about roles
and responsibilities. Wisdom in the Work Place is a seminar designed to help
employees and especially team leaders to identify the situations and team
dynamics that lead to negative conflict. This seminar will give participants
an opportunity to review contemporary work situations (examples) and learn
how to apply proven techniques for anticipating and reducing the chance of
relational conflicts. These unique practices will enable employees to
minimize conflict, improve communication, and build healthy work
relationships and solve problems that undermine productivity. |
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Format: Full Day Session, 8:30am - 5:00 pm
Cost: $350
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| Best Practices: Facilitation and Meeting Management |
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| To meet or not to meet? That is the question. Meetings seem to dominate the
landscape of today's work place. Yet most employees are not always sure if
meetings are either necessary or worthwhile. This seminar is designed for
those employees who are interested in better ways to plan for and manage
their meetings. Participants will also develop a better understanding of the
anatomy of a meeting and how to manage disruptions. In short, those
attending this seminar will be better equipped to plan, lead effective
meetings that make the best use of everyone's time and resource. Gain
knowledge of the role and responsibility of a facilitator, and an
understanding of the purpose andappropriate use of meetings, along with a
solid understanding of the anatomy of a meeting, solid expectations for
participants and how to effectively manage disruptions with ease. |
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Format: Full Day Session, 8:30am - 5:00 pm
Cost: $350
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| Best Practices: Performance Management 2005 |
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| Performance Management 2005 is a process designed to enable managers to work
with employees in a way that greatly enhances communication and minimizes
conflict. This process features state of the art performance technologies
that include a proven method that enables managers to develop the skills to
accurately assess employee performance and prepare them for promotion.
Participants will learn techniques for relational problem solving that are
easy to assimilate into everyday work life. Attendees will also learn d
ynamic conversational skills that build trust and empower employees to take
responsibility for solving problems and meeting customer needs.
Participants will learn dialogue skills that will help them to energize
work groups and provide employees with clarity around work assignments and
corresponding deadlines. |
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Format: Full Day Session, 8:30am - 5:00 pm
Cost: $350
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| Best Practices: Coaching as Conversation |
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| Coaching as Conversation introduces an effective model of coaching that enables managers to influence the performance of employees through the use of natural conversational skills. |
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| This workshop will allow participants to practice the basics of conversation and begin to develop
the skills for communicating to employees in a direct and respectful manner that provides a healthy context for their work relationship. |
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Format: Full Day Session, 8:30am - 5:00 pm
Cost: $350
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| Best Practices: Presentation Skills |
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| If you are like most professionals, you prefer to have a thorough knowledge about the tools for effective presentations so that you make the best impression possible. |
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| This presentation skills course focuses on the effective use of audio visual equipment, handouts, flip charts and other tools necessary for presentations in the business world today. |
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Format: Full Day Session, 8:30am - 5:00 pm
Cost: $350
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| Best Practices: Team Leadership |
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| Meeting the diverse needs of our customers today can be as challenging as aiming an arrow at a moving target. Today's fast pace business world requires high performing work groups who can quickly develop solutions that focus on the needs of customers in a changing and demanding market place. |
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| In this seminar, we will explore the importance of the role of a team leader in helping team members to perform at an optimal level. Participants will explore the key principles and best practices that enable team leaders to develop effective work groups. |
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Format: Full Day Session, 8:30am - 5:00 pm
Cost: $350
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| Achieving Sales Excellence |
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| Achieving Sales Excellence focuses on what customers value most, a consultant who understands how to solve problems and provide service in a way that transforms the client relationship into a business imperative. When clients view relationships as indispensable to the success of their organization, that translates into what experts describe as a High Value Proposition. |
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| As a result of participating in Sales Management Mastery, your sales management team will be able to develop coaching and strategic planning methods which will enable them to provide High Value support to their sales staff. |
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Format: Full Day Session, 8:30am - 5:00 pm
Cost: $350
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